Sales Manager & Office Manager

Youngtown, OH
Full Time
Diocese of Youngstown
Manager/Supervisor

Location Manager
Location: Calvary Cemetery Youngstown OH

Are you seeking a challenging leadership position that allows you to make a difference in families lives?

Are you a leader with a coaching mindset who enjoys developing people towards success?

Are you looking for competitive compensation and a great working environment?

If you answered yes, then CFCS is looking for someone like you!

Position Summary

The Location Manager is accountable for managing the day-to-day operations and resources of a Catholic Funeral & Cemetery Services (CFCS) location and is responsible for assuring staff serve families in a Family First, compassionate, respectful, caring, and professional manner, while meeting their needs for cemetery, cremation, and/or funeral products and services.

Exhibiting the values of the Catholic faith and CFCS, Location Managers have a passion for their work, stand as a role model to their staff, and serve as a positive motivator to the growth of a cemetery and funeral center.

Location Managers will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

The Location Manager, reporting to the Director of Cemeteries and Funerals, will interact with a broad range of people, such as staff, families, clergy, parishioners, community leaders, vendors–to deliver a high-quality, high-value family experience.

Qualifications

Education and Experience

* College degree preferred

* 4-5 years in sales management

* Team development experience

* Proven record of meeting or exceeding revenue goals

* Experience managing medium-to-large sales/customer service teams

* Experience coaching direct reports and motivating teams to achieve results

Knowledge, Skills, and Abilities

* Knowledge of Catholic rituals and traditions

* Understanding the Order of Christian Funerals

* Able to conduct oneself with a “Family First” approach

* Able to prepare, forecast, and analyze budgets/financial reports

* Capable of overseeing multiple functional areas

* Strong interpersonal and communication skills

* Possess excellent written and verbal skills

* Familiar with special event planning and coordination

* Ability to coach and train highly performing individuals and teams

* Proficient in the use of computers, software, and technology


 

Additional Pre-Employment Requirements

  • At the time of formal offer, the hiring team will facilitate:
    • FBI/BCI fingerprint screening
    • Diocese of Youngstown Safe Environment Training (VIRTUS certificate)
    • Completion of Diocese of Youngstown Employment Application
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