Catholic Funeral & Cemetery Services

Customer Service Assistant (Funeral)

Diocese of Oakland - Lafayette, CA - Part Time

HIRING IMMEDIATETLY

Location: Queen of Heaven Cemetery & Funeral Center, Lafayette, CA

Opportunity for Promotions!

Funeral Assistants provide support to the Family Service Directors (Funeral Directors) before, during, and after Funeral Services. This includes ensuring the highest standards for family service by greeting arriving families, being attentive to family needs during the service, and being watchful for the safety of families. Funeral Assistants are also involved in maintaining the service environment which includes setting up services and supplies, placing signage to direct families, maintaining cleanliness gathering areas and other family facing areas, and other items as directed by the Family Service Director.

Funeral Assistant are part time and work varied shifts. 

Education and Experience

  • High school diploma or GED required
  • 1-2 years customer service including direct contact with the public

Qualifications, Skills and Abilities

  • Must be at least 21 years of age
  • Must possess a valid California Driver’s License and proof of insurance
  • Knowledge of modern office methods and technologies
  • Good oral and written communication and interpersonal skills
  • Comfortable viewing deceased persons
  • Able to work a flexible schedule
  • Evening and some weekend work required
  • Bilingual (English/Spanish) is preferred

Physical Requirements

  • Physical agility is required: sitting, standing, walking, bending legs and spine
  • Ability to regularly lift or move up to 50 pounds
Apply: Customer Service Assistant (Funeral)
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Are you comfortable working in an environment with Catholic values?
(All backgrounds welcome to apply!)
Shifts are based on business needs, are you available to work all shifts: days, nights and occasionally a Saturday?
What is your hourly wage expectation?
Do you have a valid driver's license?
Do you understand working with decedents is part of this role?
Are you bilingual Spanish?*
Are you age 25 or older (for insurance purposes)*
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