Associate Location Manager

Job Description

Catholic Funeral & Cemetery Services remains committed to providing an essential service to our community during the COVID-19 pandemic. We have implemented critical measures to ensure the safety of our staff and families we serve. As an essential position, a newly hired Associate Location Manager will begin training immediately upon hire.

Looking for a meaningful leadership position serving families and the community?

Are you a leader with a coaching mindset who enjoys developing people towards success?

Looking for a position with advancement potential?

Are you seeking excellent benefits?

The Associate Location Manager (ALM) is responsible for supporting the operations and resources of any CFCS location within a Diocese, as directed by management. The ALM role serves to fill a Location Manager’s position whenever there is a need, assuming all responsibilities and duties of that position. When unassigned to a CFCS location, the ALM will rotate to locations throughout the Diocese, to further learn about each locations’ operations, and to serve as an extended resource.

The Associate Location Manager is responsible for ensuring staff serve CFCS families in a Family First, respectful, caring, and professional manner, while meeting their needs for cemetery, cremation, and/or funeral products and services. The ALM will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all of his/her dealings with families, staff, and internal/external contacts.

The Associate Location Manager, reporting to the Director of Cemeteries and Funerals, will interact with a broad range of people, such as staff, families, priests, parishioners, community leaders, and vendors/suppliers–to deliver a high-quality, high-value family experience served with care.

Qualifications and Experience:

• College degree preferred, and/or 1-2 years in sales management, customer service management, and/or other related management work experience

• Proven record of meeting or exceeding revenue goals

• Experience managing sales/customer service teams

• Experience coaching individuals and motivating teams to achieve results

Knowledge, Skills, and Abilities

• Knowledge of the Catholic faith, rituals, and traditions

• Understanding the Order of Christian Funerals

• Able to conduct oneself with a “Family First” approach

• Able to prepare, forecast, and analyze budgets/financial reports

• Capable of overseeing multiple functional areas

• Strong interpersonal and communication skills

• Possess excellent written and verbal skills

• Familiar with special event planning and coordination

• Proficient in the use of computers, software, and technology

• Bilingual preferred

Job Type: Full-time